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crypto exchange froze my withdrawal — am I screwed?

I publish illustrative scenarios prepared by my practice. The participants and conversations are fictional. These are not posts by real users, accounts of client experiences or reports of actual results.

Started by this_cant_be_right_24 · Jan 3, 2026 · 268 views · 1 reply

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

this_cant_be_right_24 OP Jan 3, 2026

Looking for advice on a legal issue. Here's what happened.

crypto exchange froze my withdrawal. I've been dealing with this for about 9 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $23,255. I have tried contacting their legal department 6 times with no resolution.

What are my legal options here? Is it worth pursuing?

Justin_W_14 Jan 3, 2026

I've dealt with this before.

The magic words were "let me speak to your supervisor"/manager. It took 1-3 months but was worth it.

crypto exchange froze my withdrawal — am I screwed?

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