I've been trying to resolve this on my own but I'm stuck.
Zelle payment sent to wrong person. I've been dealing with this for about 5 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $2,703. I have tried contacting their legal department 6 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
Honestly, been there. Here's what I learned.
What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it honestly.
Following this thread — Same. 100% same. Please update.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
Following this thread — Same. 100% same. Please update.
I went through almost the exact same thing.
Most folks screw this up by is having everything documented. I'd recommend keeping a detailed timeline instead.
This is really helpful, thank you. I've been dealing with a similar situation and didn't know where to start. Saved this thread for reference.
Did you send a formal demand letter? That often gets faster results than customer service.