Quick background on my situation — any input appreciated.
Etsy holding funds for 45 days. I've been dealing with this for about 14 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $13,572. I have tried contacting customer support 7 times with no resolution.
What are the risks if I pursue this? What's the likely timeline?
I specialize in this area of law. Here's my take on the legal issues.
Based on what you've described, you likely have a viable claim under Regulation E. The standard is whether a reasonable person would find the conduct an unauthorized electronic fund transfer.
Might be worth talking to a local attorney about this.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
Not a lawyer, but I have direct experience with this.
I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.
Been there. Here's what I learned.
I ended up filing with the appropriate government agency, which cost about $4-8 but saved me a lot more in the long run.
I went through almost the exact same thing.
The thing that gets people is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.