Fiverr Holding My Money: Zelle payment sent to wrong person

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Started by mike_t_26 · Jul 24, 2023 · 974 views · 1 replies

For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.

mike_t_26 OP Jul 24, 2023

Sorry for the wall of text. Quick background on my situation — any input appreciated.

Zelle payment sent to wrong person. I've been dealing with this for about 16 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $28,667. I have tried contacting customer support 9 times with no resolution.

Do I have a strong case? What should my next steps be?

samantha_r_10 Jan 22, 2024

This comes up a lot.

I ended up filing with the appropriate government agency or something like that, which cost about $4-8 but saved me a lot more in the long run imo.

olive_gig_5 Mar 24, 2026

File a CFPB complaint immediately. I've seen PayPal/Stripe respond within 48 hours once the CFPB contacts them. It's free and you can do it online.

Fiverr Holding My Money: Zelle payment sent to wrong person

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