How do I handle eBay siding with buyer on false claim?

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Started by nothing_but_the_truth_22 · Feb 23, 2026 · 2,031 views · 1 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
NB
nothing_but_the_truth_22 OP

Has anyone dealt with something like this? I'm not sure what my options are.

eBay siding with buyer on false claim. I've been dealing with this for about 8 weeks now and the situation isn't improving.

The amount being held/disputed is approximately $24,193. I have tried contacting customer support 6 times with no resolution.

What are the risks if I pursue this? What's the likely timeline?

HB
help_buyer_60

Check their terms of service - there might be an arbitration requirement.