I'm dealing with a situation and need some guidance.
ACH payment reversed after goods shipped. I've been dealing with this for about 9 weeks now and the situation isn't improving.
The amount being held/disputed is approximately $3,815. I have tried contacting customer support 3 times with no resolution.
Am I overthinking this or is this a real legal issue worth pursuing?
Not a lawyer, but I have direct experience with this.
What worked for me was having everything documented. It took 3-6 months but was worth it.
I've dealt with this before.
Most folks screw this up by is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
Following this thread — +1, same situation. Hoping for good news.
I've dealt with this before.
What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.
Following this thread — +1, same situation. Hoping for good news.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.