Quick background on my situation — any input appreciated.
Shopify froze my payments. I've been dealing with this for about 7 months now and the situation isn't improving.
The amount being held/disputed is approximately $2,261. I have tried contacting their legal department 5 times with no resolution.
Has anyone been through something similar? What worked for you?
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.
This is depressingly common.
What worked for me was filing with the appropriate government agency. It took 4-8 months but was worth it.
This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.
Idk but this happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.
Honestly? I'd get a consult. Changed my whole perspective when I did.
I've dealt with this before.
I ended up having everything documented or whatever, which cost about $3-6 but saved me a lot more in the long run fwiw.
You could try handling it yourself but honestly a lawyer speeds things up 10x.
Credit card chargeback might be an option if you paid that way.