I'm dealing with a situation and need some guidance.
ACH payment reversed after goods shipped. I've been dealing with this for about 8 months now and the situation isn't improving.
The amount being held/disputed is approximately $9,668. I have tried contacting customer support 2 times with no resolution.
Am I overthinking this or is this a real legal issue worth pursuing?
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
If you can swing it, a consultation is probably your best next move here.
Not surprised at all tbh.
A lot of people mess up by is having everything documented. I'd recommend keeping a detailed timeline instead.
I've dealt with this before.
In my case, it took about 3-6 months to resolve. The key was having everything documented.
I work in this industry and unfortunately this is very common. The good news is that when people actually push back with legal representation, companies usually settle.