Venmo/Zelle Payment Dispute - Zelle payment sent to wrong person

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Started by tort_reform_this_34 · Apr 5, 2024 · 971 views · 1 replies
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
TR
tort_reform_this_34 OP

I've been trying to resolve this on my own but I'm stuck.

Zelle payment sent to wrong person. I've been dealing with this for about 9 months now and the situation isn't improving.

The amount being held/disputed is approximately $25,355. I have tried contacting their legal department 10 times with no resolution.

What's the typical outcome in situations like this?

OF
officelife_23

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

ZR
zoe_r_23

I got my PayPal account unlocked after filing with the state attorney general. Took about 3 weeks. They take financial services complaints seriously.