I've been trying to resolve this on my own but I'm stuck.
customer filed fraudulent chargeback. I've been dealing with this for about 3 weeks now and the situation isn't improving.
Should I hire a lawyer for this or try to handle it myself?
NAL, but from what I've read, you should send a written demand. That said every case is different so take this with a grain of salt.
So this is more common than people think.
A lot of people mess up by is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
NAL, but from what I've read, you should check your state's specific laws. Of course the details matter a lot here.
Have you tried reaching out to your state's legal aid society? They sometimes have free resources or mediation services.
Have you tried reaching out to your state's attorney general? They sometimes have free resources or mediation services.
Just want to point out — the statute of limitations might be a factor here. In some states it's as short as 1-2 years. Don't sit on this too long.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
I'd recommend documenting your damages carefully. You'll need specifics for any legal action.